SWF PLUMBING PRO LLC — PRIVACY POLICY

Last Updated: 12/14/2025

SWF Plumbing Pro LLC (“SWF Plumbing Pro,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, how we protect it, and your choices when you use our website, contact us, schedule service, or receive our plumbing services.

By using our website or submitting information to us, you agree to this Privacy Policy.

1) Company Information

Business Name: SWF Plumbing Pro LLC (SWF Plumbing Pro)
Phone: (954) 804-2501 (SWF Plumbing Pro)
Email: [email protected] (SWF Plumbing Pro)
Address: 10603 NW 32nd Court, Sunrise, FL 33351 (SWF Plumbing Pro)

Service Areas: Broward County and surrounding areas in Florida (including Hialeah, Altamonte Springs, Winter Garden, Winter Park, Lakeland, Clermont, Orlando, Kissimmee, Davenport, Apopka, Winter Haven, Ocoee, and nearby areas). (SWF Plumbing Pro)

2) Information We Collect

We may collect the following categories of information:

A) Information You Provide to Us

Name (SWF Plumbing Pro)

Phone number (SWF Plumbing Pro)

Email address (SWF Plumbing Pro)

Service address / service location (SWF Plumbing Pro)

Billing/payment information (if applicable) (SWF Plumbing Pro)

Details about your service request, appointment preferences, and any notes you submit (SWF Plumbing Pro)

Photos/documents you upload (if applicable)

B) Information Collected Automatically (Website Usage Data)

When you visit our website, we may automatically collect:

IP address (SWF Plumbing Pro)

Browser type and device information (SWF Plumbing Pro)

Pages viewed and interactions with the site (SWF Plumbing Pro)

Date/time of access (SWF Plumbing Pro)

Referring website/source (SWF Plumbing Pro)

C) Communication Information

We may collect information related to your communications with us, including when you:

Fill out a booking/contact form (SWF Plumbing Pro)

Call or text us (SWF Plumbing Pro)

Opt in to SMS notifications (SWF Plumbing Pro)

Email us or use chat/automation tools (SWF Plumbing Pro)

3) How We Use Your Information

We use your information to:

Schedule and provide plumbing services (SWF Plumbing Pro)

Respond to inquiries and customer support requests (SWF Plumbing Pro)

Confirm, remind, or update you about appointments (SWF Plumbing Pro)

Diagnose issues and provide recommendations (SWF Plumbing Pro)

Send service-related messages by SMS, email, or phone (SWF Plumbing Pro)

Process payments and maintain business records (SWF Plumbing Pro)

Improve our website, operations, and customer experience (SWF Plumbing Pro)

Comply with legal obligations (SWF Plumbing Pro)

Marketing/Promotional Messages: We will only send promotional or educational messages if you have explicitly opted in. (SWF Plumbing Pro)

4) SMS/Text Messaging & Email Communications

If you provide your phone number or email address, you may receive communications from us related to your request and services, such as:

Appointment confirmations and reminders (SWF Plumbing Pro)

Service updates and follow-up messages after service (SWF Plumbing Pro)

Customer support communications (SWF Plumbing Pro)

Occasional promotional/educational messages only if opted in (SWF Plumbing Pro)

Message Frequency / Rates

Message frequency varies based on your service activity. Standard message and data rates may apply depending on your carrier/plan. (SWF Plumbing Pro)

Opt-Out

You can opt out of SMS at any time by replying “STOP” to any text message. (SWF Plumbing Pro)
You may also contact us directly to request removal.

Help

For help, reply “HELP” (where supported) or contact us using the details in Section 14.

Consent

Your consent to receive texts is not a condition of purchase or receiving services.

No Sale of Phone Numbers

We do not sell, rent, or share your phone number with unrelated third-party marketers. (SWF Plumbing Pro)

5) How Customers Opt In (Consent)

You may opt in to receive communications (including SMS) by:

Submitting a booking/contact form and checking an SMS consent box (if shown) (SWF Plumbing Pro)

Requesting communications by phone, SMS, or email (SWF Plumbing Pro)

We may store opt-in records (such as form submissions, timestamps, and consent language shown at the time) in our systems/CRM for compliance. (SWF Plumbing Pro)

6) Sharing of Information

We may share your information only as needed in the following situations:

A) Service Providers (Vendors)

We may share data with trusted providers who help us operate, such as:

Scheduling/booking tools (SWF Plumbing Pro)

Payment processors (SWF Plumbing Pro)

SMS/email delivery providers (SWF Plumbing Pro)

CRM systems (SWF Plumbing Pro)

Website hosting/analytics providers (SWF Plumbing Pro)

These providers are required to protect your information and use it only to provide services to us. (SWF Plumbing Pro)

B) Legal Requirements

We may disclose information if required by law, court order, or a valid government request. (SWF Plumbing Pro)

C) Business Transfers

If we are involved in a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction in accordance with applicable law. (SWF Plumbing Pro)

We do not sell customer information to third-party marketers. (SWF Plumbing Pro)

7) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality and user experience (SWF Plumbing Pro)

Analyze traffic and website performance (SWF Plumbing Pro)

Understand user behavior trends (SWF Plumbing Pro)

Personalize content (where applicable) (SWF Plumbing Pro)

You can disable cookies in your browser settings. Some site features may not function properly if cookies are disabled. (SWF Plumbing Pro)

8) Data Retention

We keep personal information only as long as necessary to:

Provide services (SWF Plumbing Pro)

Maintain records for business, tax, and legal purposes (SWF Plumbing Pro)

Comply with legal obligations (SWF Plumbing Pro)

When information is no longer needed, we may delete or anonymize it. (SWF Plumbing Pro)

9) How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards, such as:

Secure servers (SWF Plumbing Pro)

Encrypted transmissions where applicable (SWF Plumbing Pro)

Restricted access to customer data (SWF Plumbing Pro)

No method of transmission or storage is 100% secure, but we work to protect your information. (SWF Plumbing Pro)

10) Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we collected such information, we will delete it. (SWF Plumbing Pro)

11) Your Rights & Choices

Depending on applicable laws, you may have the right to:

Request access to personal information we have about you (SWF Plumbing Pro)

Request corrections to inaccurate information (SWF Plumbing Pro)

Request deletion of certain information (subject to legal/recordkeeping requirements) (SWF Plumbing Pro)

Opt out of promotional communications (SWF Plumbing Pro)

To make a request, contact us using the information in Section 14. (SWF Plumbing Pro)

12) Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, content, or security. (SWF Plumbing Pro)

13) Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services means you accept the updated policy. (SWF Plumbing Pro)

14) Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact:

SWF Plumbing Pro LLC (SWF Plumbing Pro)
Phone: (954) 804-2501 (SWF Plumbing Pro)
Email: [email protected] (SWF Plumbing Pro)
Address: 10603 NW 32nd Court, Sunrise, FL 33351 (SWF Plumbing Pro)