SWF PLUMBING PRO LLC

PRIVACY POLICY

Last Updated: 12/11/2025

SWF Plumbing Pro LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or schedule plumbing services.

By accessing our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: SWF Plumbing Pro LLC
Phone: (954) 804-2501
Email: [email protected]
Address: 10603 nw 32nd court sunrise Florida 33351

Service Areas:
Broward County, Hialeah, Altamonte Springs, Winter Garden, Winter Park, Lakeland, Clermont, Orlando, Kissimmee, Davenport, Apopka, Winter Haven, Ocoee, and surrounding areas in Florida.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Phone number

Email address

Physical address

Service location

Billing information

Details related to your plumbing service request

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Date and time of visit

Referring website

c. Communication Information

We collect information when you:

Fill out a booking or contact form

Call or text us

Opt in to SMS notifications

Email us

Use our chat or automation tools

3. How We Use Your Information

We use the information collected for the following purposes:

To schedule plumbing services

To respond to inquiries

To confirm, remind, or update you about appointments

To diagnose plumbing issues and provide service recommendations

To send service-related SMS or email messages

To improve website functionality and user experience

To process payments and maintain transaction records

To comply with legal obligations

We may also use your information for limited promotional messages only if you have opted in.

4. SMS and Email Communication

By submitting your phone number or email on our website, you consent to receive messages from SWF Plumbing Pro LLC, including:

Appointment confirmations

Appointment reminders

Service updates

Follow-up messages after service

Occasional promotional or educational plumbing messages (if opted in)

Standard message and data rates may apply.

You may opt out at any time by replying “STOP” to any SMS or by contacting us directly.

We do not sell, rent, or share your phone number with unrelated third-party marketers.

5. How Contacts Opt In

You may opt in to receive communications by:

Filling out any contact or booking form on our website

Checking a consent box allowing SMS notifications

Manually requesting service via phone, SMS, or email

All opt-ins are stored securely in our CRM for compliance.

6. How We Protect Your Information

We implement reasonable security measures to safeguard your information, including:

Secure servers

Encrypted data transmissions where applicable

Restricted access to customer information

Although we take appropriate steps to protect your information, no method of transmission over the internet or storage system is completely secure.

7. Sharing of Information

We may share your information only in the following situations:

a. Service Providers

Trusted third-party vendors who assist with:

Scheduling

Payment processing

SMS/email delivery

CRM management

Website hosting

These providers are required to protect your information.

b. Legal Requirements

We may share information if required by:

Law

Court order

Government request

c. Business Transfers

If SWF Plumbing Pro LLC undergoes a merger, acquisition, or asset transfer, customer information may be included as part of the transaction in accordance with applicable laws.

We do not sell customer information to third-party marketers.

8. Cookies and Tracking Technologies

Our website may use cookies or tracking tools to:

Improve user experience

Analyze website performance

Personalize content

Monitor traffic and behavior trends

You may disable cookies through your browser settings, although this may affect functionality.

9. Data Retention

We retain customer information only for as long as necessary to:

Provide plumbing services

Maintain records for business and tax purposes

Comply with legal obligations

Information no longer needed may be securely deleted.

10. Children's Privacy

SWF Plumbing Pro LLC does not knowingly collect information from children under 13. If we become aware of such information, it will be deleted promptly.

11. Customer Rights

Depending on state and federal laws, customers may have rights such as:

Access to their personal information

Updating or correcting information

Requesting deletion of information

Opting out of promotional communications

Requests can be submitted via email or phone.

12. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the content, privacy practices, or security of those websites.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

14. Contact Information

For questions regarding this Privacy Policy or your personal information, contact us:

SWF Plumbing Pro LLC
Phone: (954) 804-2501
Email: [email protected]
Address: 10603 nw 32nd court sunrise Florida 33351